Vinted Members Voice Frustration Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
